Please choose from the list of subjects below to contact us via email. This allows us to route your concerns to the correct department and reply as quickly as possible.

Merchandise and Product Inquiry

where to find a particular product, or answers to other merchandise-related questions.

Marketing and Advertising

for more information about advertising with us

Business Contacts

our policies on linking to other sites, sponsorships and affiliate programs

Technical Questions

for help in case of techinical difficulties, and to report any technical issues.

Shop-It Online Feedback

for general questions, comments, or complaints about us

Shop-It Store Feedback

for general questions, comments, or complaints about Shop-IT or a store

If for any reason you would like to cancel or change your order with Shop-It, please call

+61 2 9331-0996 as soon as possible.

We will do everything that we can to accommodate your request. Keep in mind that our system is designed to fill orders and get them on their way as quickly as possible. As a result, we cannot cancel or change an order once it has entered the shipping process. You will need to complete our returns process in this case.

If you need to return or exchange an item click here  

For questions or comments about Shop It, write to us at: