If for any reason you would like to cancel or change your order with Shop-It, please call
+61 2 9331-0996 as soon as possible.
We will do everything that we can to accommodate your request. Keep in mind that our system is designed to fill orders and get them on their way as quickly as possible. As a result, we cannot cancel or change an order once it has entered the shipping process. You will need to complete our returns process in this case.
If you need to return or exchange an item click here
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