You can manage your personal info, including your email address, password, billing info or email preferences at any time.

To access your account, click on the "My Account" link at the top of any page on our site. From here, you can select an area you wish to update. You will then be asked to sign in with your email address and password and will be taken to the page where you can view or edit your information. As an added security feature, you will be automatically logged out after 15 minutes of inactivity on our website. If this occurs, simply re-enter your email address and password to access your information.

Please note: For your security, if you change your password or email address, we will delete your saved credit card info.

Signing in

You can enjoy all of the benefits of having an account by signing in with your email address and password each time you shop at Shop-It.

Creating a password

Creating a password means you'll enjoy faster and easier shopping. To keep your personal and credit information secure, do not use a password that can be easily guessed such as your user name or your real name.

Forgotten password

If you have a Shop-Itaccount and have forgotten your password, we can provide it for you. Simply enter your email address and then click the "I forgot my password link" and we will provide you with your password hint. If you have any trouble retrieving your password please send an email to support@shopitstore.com.au and we will email your password to the address on your account.